City of Richland - Job Description 
Public Works Department - Maintenance / Service Worker 
Purpose of Position 
Maintain and service water and sewer system to ensure its proper working condition 
Major Duties and Responsibilities 
Maintain and repair all water wells and sewer lift stations 
Perform maintenance and repairs to all water and sewer piping, valves, manholes and 
meters 
Install service lines and meters for customer connections 
Read all meters on monthly basis 
Perform preventive maintenance on departmental equipment 
Locate and mark water and sewer mains and service lines as required 
Perform other duties as directed 
Job Context 
The Maintenance / Service Worker is a full-time position in the Public Works 
Department. The immediate supervisor for the position is the Water and Sewer Manager. The 
person in this position is supervised on a daily basis and has no supervisory authority. The 
Maintenance / Service Worker works regular hours year-round, with occasional overtime when 
the workload demands it. The person in this position is on call as required by schedule. 5% of the work for this position is indoors; 95% is outdoors and requires work done in all types of weather conditions. The position has accountability for safety and legal issues related to the work for which this position is responsible. 
There is exposure to chemicals and/or hazardous materials on a daily basis. This 
exposure includes, but not limited to, chlorine, sewage, sewer solvents, sealants, and various 
chemical products. The person in this position should have a high school diploma or its 
equivalent. The stress level associated with this position is average. Physical work involved 
with this position includes, but is not limited to, lifting, walking, shoveling, digging and 
climbing. 

City of Richland - Job Description 
Public Works Department - Maintenance / Service Worker 
Page 2 
Knowledge, Skills and Abilities 
Knowledge: 
•	Specialized repair materials 
•	Proper use of hand tools 
•	Proper use of power tools 
•	Richland city layout 
•	Sewer and water pipe layout 
•	City ordinances 
•	Proper grammar and use of English in speaking and writing 
•	City of Richland Safety Manual standards and regulations concerning employee safety 
•	Federal and state statutes concerning the work of the department 
•	Mathematical skills, including addition, subtraction, division and multiplication 
Skills and Abilities: 
•	Work as a team member with other employees 
•	Communicate effectively with residents and other City employees, both oral and written 
•	Maintain confidentiality 
•	Work autonomously when necessary 
•	Handle multiple tasks simultaneously with frequent interruptions 
•	Deal with others in a professional manner 
•	Maintain professional composure in heated situations 
•	Follow departmental and City procedures